7 DAY REFUND/EXCHANGE POLICY

7 day refund/exchange policy

Return Policy

We offer 7 days return policy from the date of delivery of order. In this policy a customer can return the products received back to us within 7 days after the delivery of order. We offer return of all orders within 7 days of receiving of order by customer.

Received a defective/damaged product?

Don't worry just Contact Us & inform our customer care agents about any issues with the product. Our customers care agents are there to help you regarding any issues or queries. Don't hesitate to Contact Us, our customer care agents are customer friendly & will listen patiently to your complaints & queries. You can always return/exchange defective/damaged received product.  For all orders you wish to return or exchange you have to courier the product back to us at the below mentioned address


OZANOO.COM

4/126 JAWAHAR NAGAR

JAIPUR-302004


The courier expenses for returning the product in above case will be borne by the customer only.

You can return the order for following reasons

  • You received a defective/damaged product.
  • The product is not as described & shown by us.

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