Cancellation Policy

  • Customer can cancel any order made with us at any point before the delivery of product.
  • No cancellation charge will be taken from the customer.
  • It is for the convenience of the customer to inform OZANOO.COM before the prior cancellation of any order made to us.
  • In case of prepaid order customer must make a request for refund of amount prior to cancellation of order.
  • For cancellation of order customer must provide correct details of order with order no., order date, order amount & the customer account associated with the order.
  • OZANOO.COM will not be liable if the information provided by the customer is not correct for cancellation of an order.